Key Account Manager
External
Rxo · Memphis, TNPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Benefits
Additional Information
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Key Account Manager at RXO, you'll serve as the primary point of contact and relationship manager for our most important intermodal and drayage clients , ensuring seamless execution across complex supply chains. What your day-to-day will look like: Serve as an advocate and liaison for RXO's top intermodal and drayage clients, ensuring consistent communication, visibility, and overall customer satisfaction Expand existing customer accounts through strategic relationship development and mode-specific solutions Collaborate with operations, procurement, and carrier partners to secure competitive terms, including rate negotiations, capacity alignment, and specialized equipment needs (containers, chassis, rail, etc.) Maintain a strong understanding of intermodal and drayage networks, including port operations, rail providers, and inland distribution, to proactively meet client needs Manage shipments cradle-to-grave, ensuring execution, milestone tracking, and issue resolution across port, rail, and final-mile delivery Ensure the integrity of each shipment and the RXO brand by following standard processes and best practices Update internal systems and tracking tools throughout the day to maintain accurate reporting, visibility, and performance metrics Monitor billing accuracy, accessorials, and cost controls to ensure efficient and mutually beneficial operations At a minimum, you'll need: Bachelor's degree or equivalent related work or military experience 1+ year of professional experience It'd be great if you also have: 5+ years of experience in a transportation or logistics environment, preferably with intermodal and drayage exposure Strong understanding of port operations, rail networks, and containerized freight movement Excellent verbal and written communication skills Does this sound like you? Check out what else RXO has to offer. Why Join Us:
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at rxo? Share your experience