Manufacturing Quality Assurance Supervisor II

Benefits

Additional Information

Inside the Role We are seeking an experienced and detail-oriented Quality Engineering Supervisor to join our Cleveland Truck Manufacturing Plant. As the Supervisor, you will play a pivotal role in ensuring the highest standards of quality are maintained throughout our production process by effectively managing all supplier quality, and major component-related issues. Additionally, you will oversee the operations of our QA Lab, which encompasses our advanced CMM equipment, torque-controlled tool calibration equipment, and other measurement tools. You will also be responsible to oversee activities related to QA Audits including residual torque and key-processes. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team - Typically requires a Bachelors Degree - Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree - Decision maker for daily activities that are guided by policy, procedures, and business plans with oversight from manager - Demonstrates understanding and application of procedures and concepts related to job field as well as basic knowledge of other related work areas - Coordinates the resources of team and set daily priorities to meet operational objectives - Primarily supervises the work of entry and intermediate level professional individual contributors or large numbers of shop floor employees in operations, manufacturing, and/or logistics - Interprets and administers policies, processes, and procedures - Strong interpersonal skills including the ability to use tact and diplomacy to exchange information, handle sensitive issues, and translate, simplify, and clarify information for employees - Responsible for staffing decisions such as hiring, firing, rewarding, training, and developing employees What You Drive at DTNA Supplier Quality Management: Manage and lead a team of 13+ direct reports responsible for supplier quality assurance. Develop and maintain strong relationships with suppliers to ensure their compliance with quality requirements. Monitor and evaluate supplier performance, conducting assessments at regular intervals to drive continuous improvement. Collaborate with cross-functional teams to address and resolve supplier-related quality spills promptly. Manage the activities of a team of contractors on-site representing DTNA suppliers. QA Lab Management: Oversee the QA Lab operations. Coordinate measurement analysis of suspect parts to identify and document potential quality spills from suppliers. Develop and implement standardized procedures for measurement, inspection, and reporting within the QA Lab. Lead residual torque audit process and the daily/weekly/monthly key process audits. Lead torque-controlled tool calibration process (DC tools and Pulse tools) within Cleveland. Strategy Implementation: Lead the team in deploying the strategy (Hoshin Kanri), aligning it with the Business Unit's vision and strategic goals. Collaborate with senior management to establish key performance indicators (KPIs) and annual objectives for the supplier quality function. Monitor progress towards achieving objectives and regularly report on the status of the initiatives. Continuous Improvement and TOS Quality Tools: Promote a culture of continuous improvement within the supplier quality team and across the organization. Utilize the Truck Operating System (TOS) Quality tools, such as PDCA (Plan-Do-Check-Act), 5 Whys, and Root Cause Analysis, to drive problem-solving and quality improvement initiatives. Train and mentor direct reports in the application of TOS Quality tools, fostering their growth and development. Team Mentoring, Development & Staffing: Provide guidance and mentorship to direct reports to support their professional growth and enhance their technical skills. Conduct performance evaluations and establish development plans to address skill gaps and career aspirations. Make staffing decisions, including hiring, rewarding, training, and developing employees within the supplier quality department. Foster a collaborative and supportive work environment that encourages knowledge sharing and continuous learning. Financial Management: Manage finances within the department, including budgeting, forecasting, and cost control measures. Identify opportunities for cost savings and efficiency improvements (Overtime/HPV) without compromising quality standards. Collaborate with senior management to make strategic investments in purchasing equipment and resources to enhance supplier quality processes. Documentation and Reporting: Maintain accurate and up-to-date documentation of supplier quality-related activities, including but not limited to quality spills, campaigns, etc. Regularly maintain and update the internal policies and proce

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