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Claims Officer - Motor

External
qbe logoQbe · - Parramatta - 32 Smith Street, Australia
Full-timeHybrid5d ago
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About the role

We are looking for Claims Officers to join our Motor Claims team. This is a great opportunity to step into the world of insurance claims, where no two days are the same. You'll manage a range of motor claims, supporting our customers through the claims process and delivering a high standard of service from start to finish. Whether you're early in your career or looking for a fresh start, we'll provide the training and support you need to succeed. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role You'll support a portfolio of motor claims and deliver great outcomes for our customers by: Managing claims from start to resolution Gathering information and assessing next steps Speaking with customers, third parties and suppliers Providing clear, timely updates throughout the process Working collaboratively with your team to deliver strong results About you We're open-minded on background - if you bring great customer skills and a willingness to learn, we'd love to hear from you. Experience in customer service, retail, contact centres or hospitality Comfortable speaking with customers and handling a variety of situations A positive, resilient attitude and strong team mindset Clear communication skills (written and verbal) Ability to stay organised and manage multiple tasks

Requirements

  • Application Close Date: 02/07/2026 11:59 PM
  • How to Apply:
  • To submit your application, click "Apply" and follow the step by step process.
  • Equal Employment Opportunity:
  • QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balanceFree holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks' gender-equal flexible leave for all new parents, including paid superTo learn more about benefits of working with us, click here .Awards & RecognitionWe value our employee's experience with us and are proud to have been recognised for the following awards:2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) AwardsRanked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduatesTo learn more about our achievements, click here.How to ApplyIf you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.Your career. At the heart of it.Vision insuranceFlexible scheduleEquity / stock options

Additional Information

Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers Location: Newcastle, Parramatta, Melbourne, Adelaide (Preferred) | Brisbane & Perth considered Type: Permanent , F ull - time Hybrid Working (2 days a week in the office)


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