Senior Advisor, Provider Experience - Cigna Healthcare - Hybrid

Responsibilities

• Translate provider sentiment, trust data, and market insights into clear themes, risks, and opportunities that inform enterprise strategy.
• Shape and prioritize high-impact initiatives by distinguishing meaningful improvement opportunities from baseline expectations.
• Coordinate and advance strategic provider experience programs, ensuring alignment, accountability, and progress across stakeholders.
• Build strong partnerships with business units to elevate provider experience insights and align priorities across the enterprise.
• Apply structured, hypothesis-driven problem solving to complex, ambiguous challenges, enabling leaders to make informed decisions.
• Design and deliver executive-level presentations, PowerPoint materials, and strategic communications that distill complex insights into clear, compelling narratives for senior leadership.
• Apply strong business storytelling and visual design principles to create polished, high-impact materials that influence executive audiences and drive decision-making.
• Influence senior leaders through clear storytelling, insights, and recommendations that drive action and measurable impact.

Requirements

• Required Qualifications
• 8+ years of professional experience in management consulting, strategy, enterprise advisory, or business communcations in a healthcare setting.
• Experience within healthcare, payer, provider, or health services environments.
• Proven ability to synthesize qualitative and quantitative data into actionable insights and recommendations.
• Strong executive communication skills, with demonstrated expertise in developing highly polished, senior leadership-level presentations and materials .
• Advanced proficiency in PowerPoint
• Demonstrated success working in complex, matrixed environments and influencing cross-functional stakeholders.
• Bachelor's degree in a relevant field or equivalent experience.
• Exposure to provider experience, network strategy, or value-based care initiatives.
• Advanced degree in business, healthcare, or a related field.
• Experience supporting senior executives or enterprise-level leadership teams.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• For this position, we anticipate offering an annual salary of 116,200 - 193,600 USD / yearly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.
• About The Cigna Group
• If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
• The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where

Benefits

Additional Information

Help us drive meaningful change in how providers experience care delivery by shaping strategy, insights, and executive decision-making across the enterprise. In this role, you will partner with senior leaders to translate complex data into clear, actionable direction that strengthens provider trust, improves experiences, and advances value-based care. You will operate at the intersection of strategy, operations, and communication-bringing clarity, structure, and momentum to high-priority initiatives while influencing outcomes at scale.

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