Residential Life and Housing Coordinator

Responsibilities

• Support the Director of Residential Life with day-to-day administrative operations, confidential matters, meeting coordination, and office communications.
• Partner with the Assistant Director of Housing to support housing operations and planning using StarRez software
• Serve as a key point of contact for Advocate, our student case management system.
• Manage office processes such as scheduling, the Res Life email account, deadline tracking, purchasing support, room reservations, logistics, and financial record maintenance in Workday.
• Help lead essential Residential Life operations including residence hall openings/closings, health and safety inspections, RA training, fire drills, and other department processes.
• Maintain organized communication and records with campus partners while supporting departmental planning and scheduling efforts.
• Provide administrative and operational support to the broader Residential Life team.
• Keep Residential Life website content accurate and up to date.
• Welcome and assist students, faculty, staff, and visitors in the Student Life & Formation reception area.
• Support major campus initiatives and peak periods such as Welcome Week and other special projects as needed.

Requirements

• A proactive problem-solver who can manage multiple priorities in a fast-paced setting
• Detail-oriented professional with the ability to oversee complex processes from start to finish
• Clear and confident communicator, both written and verbal
• Someone who enjoys supporting students and enhancing their residential experience
• A team player who brings forward-thinking ideas and continuous improvement mindset
• Ability to manage sensitive information with professionalism and discretion
• Skilled in coordinating logistics, timelines, and cross-functional activities
• Comfortable working in both structured and evolving environments
• Passion for contributing to a mission-driven, faith-based educational experience
• Proficiency with Google Suite, Microsoft Office, and shared systems management
• Strong collaborator who can work effectively across departments and external partners
• Adaptability, initiative, and a demonstrated commitment to ongoing professional growth
• Bachelor's degree preferred.
• One or more years of administrative work experience.
• High level of competence in utilizing software programs, including but not limited to Microsoft Office (Word, PowerPoint, and Excel), Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides), Workday, CANVA, etc.
• Must have a service orientation providing exceptional customer service, and the ability to communicate effectively and exercise good judgment and tact in engaging with students, faculty, staff, parents, PLNU constituencies, and outside organizations.
• Strong writing and editing skills. Ability to compose correspondence using correct English, spelling, grammar, punctuation, syntax, format, and accurate proofreading.
• Strong organization skills, dependability in follow-through, adaptability, and ability to take initiative, work independently, make decisions, handle stress, and maintain confidentiality of information.
• Competent multi-tasking skills required, including being able to maintain workflow despite frequent interruptions.
• Excellent interpersonal s

Benefits

Additional Information

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

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