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Insurance Analyst I

External
eisenhower logoEisenhower · Eisenhower Medical Center
ContractOn-site1w ago
ComplianceLeadership
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Requirements

  • Required: One (1) year of billing/collections experience, billing certification or prior successful internship/temporary assignment in a patient financial service setting
  • Preferred: Experience with managed care and Medicare/Medi-Cal Billing regulations
  • Reports To: Director
  • Supervises: N/A
  • Ages of Patients: N/A
  • Blood Borne Pathogens: Minimal/ No Potential
  • Skills, Knowledge, Abilities:
  • Essential Responsibilities
  • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
  • Manages new accounts, on a daily basis, by working within Receivables Workstation; interfaces with other departments within the hospital, when appropriate, to obtain information necessary to process or resolve claims; contacts patient and/or account guarantor to solicit payment on account.
  • Works all accounts listed in the Follow-Up queue on a daily basis to promote collection of accounts; includes telephoning the payer, messaging or identifying the claim on the payers' Internet websites.
  • Manages account inventory on a timely basis to promote payment and resolution of all accounts as instructed by management.
  • Stays current on all payer requirements by reading bulletins, reviewing provider handbooks, accessing websites, etc.
  • Processes incoming correspondence, including signature letters, denials, prior authorizations and additional information necessary to process the claim.
  • Records newly identified insurance plans and facilitates the account processing of new plan in accordance with pre-billing policies and procedures.
  • Records accurate and definitive notes in the electronic account file that depict the current status of account, issues with account and anticipated date of resolution.
  • Escalates account management to leadership when issues arise, if needed.
  • Ensures leadership is kept up to date with contract, payer or system changes and/or issues.
  • Assigns a status code to each worked account to enable account tracking, statistical data gathering and audit activities.
  • Manages new credit balance accounts every day and prepares adjustments or refunds to zero the account balance.
  • Handles special projects as directed by leadership e.g. high dollar accounts, accounts over 180 days old, etc.
  • Attends, in-house training and attends classes pertaining to Federal and State billing regulations as well as Compliance Issues and Guidelines as requested.
  • Maintains productivity standards by payer assignment.
  • Performs other duties as assigned.

Additional Information

Default Work Shift: Day (United States of America) Hours: 40 Salary range: $18.78 - $28.54 Schedule: Full Time Shift Hours: 8 Hour employee Department: Clinic Billing Services Job Objective: Performs account review, follow-up and collections to include double recoupment, correspondence and credit balance resolution. Job Description: Education: Required: High school diploma, GED or higher level degree Licensure/Certification: N/A


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