Order Management Executive, Standard Orders

About the role

Responsible for executing and monitoring the end-to-end order management process, which includes expediting orders to ensure they are fulfilled properly and on time as per the agreed service levels. Job Description Discuss the order specifications with the concerned sales companies or salesperson / internal sales (payment terms, delivery terms and other specific customer agreements). Execute and manage the order processes (order to cash) via ERP System. Place orders to internal factories / distribution centers and external suppliers. Communicate with customers on order status and follow up on order confirmation with internal factories / distribution centers and external suppliers. Manage the delivery arrangement with agreed budgets. Coordinate transport arrangements with customers and forwarders to ensure smooth delivery. Manage import / export shipment and shipping documents handling with custom and authorities. Order backlogs follow up and warehouse management (inventory control and goods movement). Ensure prompt invoicing process by securing the proof of delivery / proof of collection on time (advance payment invoices, milestone payment invoices and final invoices). Supporting claims closure with customers to ensure customer's satisfaction. Innovative mindset on order processes improvements. Liaise and work closely with third party service providers. Ad-hoc tasks assigned by direct report manager. What You Know Diploma or Degree in Business Administration/Commerce, Supply Chain or equivalent. Minimum 3 to 5 years' working experience in orders management, logistics and planning. Good communication skills, MS and ERP applications skills. Ability to work independently with minimum supervision and interact with all levels and different cultures. Customer service oriented and ability to prioritize and multitask.

Requirements

• If the above sounds like you, this position might be just what you're looking for!

Benefits

Additional Information

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

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Company Intel

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