Service Manager

External

Recoveryfocus · Bristol Spaceworks

ContractOn-site1d ago

AccessibilityComplianceLeadership

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About the role

As an IPS Service Manager, you will lead the delivery of an employment support service that helps people with mental health challenges find and sustain paid work. You will support staff, build employer partnerships, and ensure services are delivered to a high standard in line with the IPS model. Key Duties Lead and support the IPS team to deliver positive employment outcomes. Build and maintain relationships with employers and key stakeholders. Provide training, guidance and support on the IPS approach. Monitor service performance, quality and reporting requirements. Support contract delivery, compliance and continuous improvement activities. About You You will have experience of the IPS model or employment support services, alongside strong leadership and communication skills. You will be organised, solution-focused, and passionate about helping people achieve their employment goals. Experience of managing performance, stakeholders and service delivery is essential. For Full Job Description Please Click Here

Benefits

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:27 days' annual leave, rising to 32 after 1 year (plus bank holidays)Pension scheme with 4.5% employer contribution, matched up to 6.5%Life assurance (3× annual salary)Enhanced sick pay and family-friendly payBirthday leave and the option to buy up to 5 extra days' annual leaveProfessional fee reimbursement for relevant qualifications24/7 online GP access and Employee Assistance ProgrammeRecognition and long service awards via our Way to Go and Aspirations portals£500 Recommend a Friend bonusCycle to Work scheme and Credit Union membershipDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for GoodFree will writing service and wellbeing initiatives throughout the yearInclusion and accessibilityWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.ukClosing Date:2026-06-30Health insurancePerformance bonus

Additional Information

Service Manager Location: Bristol Working Hours: 37 Contract Type: Permanent Salary: £35,520.00 - £51,060.00 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

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