AI Transformation Managing Principal - Banking
External
Capco · - New YorkPrepare for this interview
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About the role
As an AI Transformation Managing Principal - Banking, you will partner with leading banking institutions to drive enterprise AI transformation initiatives that modernize operations, enhance customer experiences, and accelerate innovation. You will define AI strategy, identify high-value business opportunities, and oversee delivery alongside cross-functional teams. This senior consulting role combines AI strategy, business transformation, banking expertise, and executive client engagement to deliver scalable, business-focused AI solutions.
Responsibilities
- Lead enterprise AI and Generative AI transformation programs for banking clients, aligning AI investments with business strategy and measurable outcomes.
- Define AI roadmaps, operating models, and transformation strategies spanning foundation models, agentic AI, intelligent automation, and emerging AI capabilities.
- Advise executive stakeholders across retail, commercial, corporate, and digital banking on AI opportunities in lending, customer servicing, operations, risk, compliance, and back-office transformation.
- Partner with architecture, engineering, data, and delivery teams to develop, pilot, and scale enterprise AI solutions while building trusted executive client relationships and identifying new consulting opportunities.
- Mentor consulting teams, strengthen AI capabilities within the Banking practice, and contribute to thought leadership, market offerings, and industry initiatives.
Requirements
- 10+ years of consulting and technology transformation experience, including enterprise AI, AI/ML, or Generative AI strategy, with a proven track record delivering transformation within the banking sector.
- Deep understanding of banking operations, digital banking, lending, customer experience, risk, compliance, and enterprise transformation.
- Demonstrated success building executive client relationships, leading complex consulting engagements, and supporting business development initiatives.
- Strong knowledge of foundation models, agentic AI, enterprise AI platforms, and the ability to translate emerging technologies into measurable business value.
- Excellent communication and executive presentation skills, with the ability to bridge business strategy and technical delivery. Willingness to work from our New York office three days per week.
- Bonus Points For
- Experience developing enterprise AI strategies for retail, commercial, corporate, or digital banking organizations.
- Experience designing AI operating models, governance frameworks, and enterprise adoption strategies.
- Knowledge of Responsible AI practices, including governance, explainability, fairness, risk management, and regulatory considerations.
- Experience applying AI to lending, customer servicing, fraud prevention, financial crime, banking operations, or regulatory compliance.
- Contributions to thought leadership, client workshops, industry events, or AI-focused market offerings within the banking industry.
- Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across financial services.
Benefits
Additional Information
AI Transformation Managing Principal - Banking Location: New York, NY | Practice Area: Technology & Engineering | Type: Permanent Lead AI transformation strategies that redefine banking.
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