Lobby Lounge Server - Full Time
External
Accorhotel · Vancouver, CanadaFull-timeOn-site1w ago
Leadership
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Responsibilities
- Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide-recommended standards
- Create a welcoming and engaging guest experience by anticipating needs and building genuine connections
- Confidently present and serve food and beverage offerings, including cocktails, wine, sake, and RawBar selections
- Provide knowledgeable recommendations and storytelling around cocktails, menu items, and live entertainment
- Execute proper service standards, including order taking, table maintenance, and payment processing
- Collaborate closely with bartenders, culinary teams, and hosts to ensure seamless service flow
- Maintain a clean, organized, and polished service environment at all times
- Uphold responsible alcohol service, health and safety standards, and brand service rituals
- Support special events, live music nights, and high-volume service periods
- Your experience and skills include:
- Previous serving experience in a high-volume lounge, cocktail bar, or luxury hospitality environment
- Strong knowledge or interest in cocktails, wine, sake, and premium beverage service
- A confident, professional, and guest-focused approach to service
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, high-energy environment while maintaining composure and attention to detail
- Strong teamwork and collaboration skills
- Flexibility to work evenings, weekends, and holidays as required
- Serving It Right certification
- Your team and working environment:
- If you thrive in a setting where no two shifts are the same, enjoy being part of the city's social pulse, and take pride in representing a MICHELIN Guide-recommended lounge, you'll feel right at home with the Lobby Lounge & RawBar team.
- Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
- Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Benefits
Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada's most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free CertificationCompetitive salary starting from $21.65 per hourWork in the Lobby Lounge & RawBar, a MICHELIN Guide-Recommended destination known as Vancouver's living room, where glamour, live music, and elevated hospitality come togetherComplimentary work meals through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and WhistlerTransLink monthly pass reimbursement programExtensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleaguesOpportunities to participate in sustainability, charity, and community engagement initiativesAccess to world-class training, leadership programs, and career development opportunities across a global hospitality networkBe part of a dynamic, diverse team in a stunning luxury environment where no two days are the sameEnjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor propertiesBe immersed in a high-energy lounge environment featuring an internationally recognized cocktail program, modern Japanese shareables, and a robust live music lineupDistinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the cityHealth insuranceDental insuranceVision insurance
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