Outbound Collections Specialist with INCENTIVES!

Responsibilities

• Make outbound and inbound calls to consumers regarding past‑due accounts.
• Negotiate payment plans in accordance with company guidelines.
• Skip‑trace accounts to locate consumers when necessary.
• Document all account activity accurately and in a timely manner.
• Follow compliance standards and maintain professionalism in all interactions.
• Meet daily, weekly, and monthly performance metric.
• Basic Requirements
• At least High school graduate.
• Strong verbal communication and negotiation skills.
• Basic computer literacy (typing, navigation, and data entry).
• Ability to handle a high‑volume calling environment.
• Willingness to work onsite/shift schedule (if applicable).
• Ability to maintain confidentiality and follow compliance rules.
• Highly motivated, coachable, and results‑oriented.

Requirements

• Previous experience in collections, customer service, sales, or BPO is an advantage.
• Familiarity with FDCPA or other collections regulations (training provided).
• CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Additional Information

Job Description: Job Summary We are seeking motivated and goal‑driven individuals to join our Third‑Party Collections team. As a Collections Associate, you will be responsible for contacting consumers, negotiating payment arrangements, and ensuring excellent customer experience while meeting performance targets. High school graduates are welcome to apply.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at cbecompanies? Share your experience