Administrative Assistant

Responsibilities

• As the Dental Administrative Assistant, you will serve as a critical liaison between the clinical staff, administrative team, and patients. Your main responsibilities will include:
• Assisting the Practice Manager in overseeing daily office operations and maintaining a smooth workflow.
• Coordinating patient scheduling, appointment confirmations, and follow-up communications.
• Managing patient billing, insurance verifications, and claims processing, ensuring financial arrangements and collections are handled timely.
• Addressing and resolving escalated patient concerns to ensure a positive patient experience.
• Supporting the training and onboarding of administrative staff, and providing leadership in the Practice Manager's absence.
• Monitoring office performance metrics to identify areas for improvement.
• Maintaining compliance with healthcare regulations, including HIPAA, and ensuring adherence to office protocols.
• Collaborating with clinical staff to ensure patient records are accurate and well-maintained.
• Managing office supplies and vendor relationships as needed.
• As an essential member of our administrative team, you will work to uphold the high standards of patient care and operational efficiency that define our practice.
• Your Background
• You are an experienced Dental Administrative Assistant with strong organizational skills, a knack for multitasking, and a passion for patient care. In this role, you'll need:
• 1-2 years experience in an administrative role, dental preferred
• Proficiency in dental practice management software and patient management systems.
• Excellent communication and interpersonal skills, with a focus on patient-centered care.
• Knowledge of dental insurance verification, billing, and financial processes.
• Strong leadership abilities, including training and mentoring administrative staff.
• A solid understanding of HIPAA regulations and patient confidentiality protocols.
• If you're a resourceful problem-solver who can manage office operations, patient billing, and staff coordination, you'll thrive in this role.
• Why You Should Join Our Team
• Your Benefits & Perks:
• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• 3575 Habersham at Northlake, Bldg L Tucker, GA 30084
• We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
• Position Base Pay Range
• $33 - $35 USD

Benefits

Additional Information

Our office Georgia Endodontics - Tucker in Tucker, GA is seeking a Dental Administrative Assistant to join our busy specialty practice. We are seeking a talented and dedicated Dental Administrative Assistant to play a key role in supporting the day-to-day operations of the dental practice. As a vital part of our team, you will assist the Practice Manager in managing administrative tasks, coordinating patient care, and ensuring smooth office operations. If you're looking for an opportunity to lead and contribute to the success of a busy dental practice, this could be the perfect next step in your career.

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