Operations Technician Lead

Responsibilities

• Shift Leadership & Execution
• Own shift-level planning, including task assignment and pre- and post-shift briefs
• Drive shift flow and efficiency, ensuring work progresses smoothly and priorities are met
• Serve as the primary escalation point during the shift for technician questions and issues
• Ensure all assigned work is completed accurately and on time
• Assign and prioritize work orders across technicians during the shift
• Ensure all work is completed to standard before shift handoff
• Work Quality & SOP Adherence
• Review work orders for accuracy, completeness, and adherence to SOPs
• Act as a quality control point, ensuring all work meets operational and safety standards
• Identify gaps in execution and support improvements to SOPs and workflows
• Mentorship & Technician Support
• Provide hands-on guidance and mentorship to technicians after initial training
• Reinforce best practices and help improve consistency across technician performance
• Execute hands-on training and validate technician competency on shift
• Operational Support
• Participate in interview panels and practical evaluations for technician candidates
• Maintain clear communication with site leadership on shift performance, issues, and risks
• Support continuous improvement efforts by surfacing recurring issues and inefficiencies
• Why Join Kodiak?
• You will play a key role in ensuring technician operations run smoothly at the shift level. Your work will directly impact execution quality, efficiency, and the overall performance of fleet operations.

Requirements

• 3+ years of experience in fleet, automotive, or similar technical operations
• Strong hands-on experience in maintenance, troubleshooting, and repair workflows
• Experience acting as a lead or senior technician is preferred
• Experience in trucking, logistics, or automotive environments
• Exposure to autonomous vehicles, robotics, or electric vehicle systems
• Familiarity with work order systems, SOPs, and diagnostics tools
• Mindset
• Strong attention to detail with a focus on quality and consistency
• Ability to prioritize work and maintain efficiency in fast-paced environments
• Hands-on, execution-focused leader who stays close to the work
• Clear communicator who can support both technicians and leadership
• High standards for safety and operational discipline

Benefits

Additional Information

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. As an Operations Technician Lead , you will own shift-level execution for fleet and field technician operations, ensuring work is completed safely, efficiently, and to a high standard. You will be responsible for planning and coordinating daily technician work, maintaining strong shift flow, and serving as the primary escalation point during execution. This role is hands-on and embedded in the operation, working closely with technicians to drive quality, consistency, and efficiency across all work performed. You will support site leadership by ensuring day-to-day execution runs smoothly and that issues are identified and addressed quickly.

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