Skip to main content
Back to jobs

Operations Manager

External
mtminc logoMtminc · San Antonio, TX
ContractOn-siteToday
LeadershipMentoringMoveSAFe
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Responsibilities

  • Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
  • Perform monthly Safety meetings
  • Training, retraining and updates to policies, procedures and safety guidelines
  • Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
  • Communicate regularly with the client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
  • Perform additional duties as assigned or required
  • Monitor performance of direct reports and provide coaching and guidance

Requirements

  • Experience, Education & Certifications:
  • Bachelor's Degree (or equivalent combination of education and experience) in a related field
  • At least 5 years of experience within the Transit Industry PLUS a minimum of three (3) years of transit management experience, including a minimum of two (2) years in management or operations of an ADA Paratransit service of comparable size (160 vehicles).
  • Previous experience working with senior citizens or people with disabilities
  • Must possess a valid driver's license
  • Thorough knowledge of ADA, DOT, FTA regulations
  • Strong problem-solving skills
  • Ability to understand and administer discipline
  • Knowledge of basic safety and training procedures
  • Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
  • Ability to maintain high level of confidentiality
  • Regular attendance is required
  • Even better if you have...
  • Capabilities as it relates to data analytics and reporting preferred

Benefits

Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring OpportunitiesSalary Min: $80,000/annuallySalary Max: $110,000/annuallyEqual Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.#MTMTransitHealth insuranceDental insuranceVision insurance401(k)

Additional Information

Make a Difference At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. What will your job look like? The Operations Manager will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Operations Manager will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Operations Manager will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract. This position is dependent on the award of contract. Location: San Antonio, TX

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mtminc? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect