Officer 1, Global Payments Team
External
Iqeq · Pasig City, PhilippinesFull-timeOn-site1d ago
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About the role
This role provides essential support in payment processing and data administration, primarily handling routine and straightforward transactions. The position focuses on maintaining accuracy and efficiency in day-to-day operations while developing foundational knowledge of core banking systems, processes, and controls.
Responsibilities
- Process standard payment transactions in line with established procedures and controls
- Maintain and update basic system data, ensuring accuracy and data quality
- Follow checklists and guidelines to minimize operational risk
- Respond to routine client queries and support basic transaction requests
- Ensure accurate record-keeping and timely completion of time reporting
Benefits
Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profileWellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insuranceAnnual leave: All our employees are entitled to 26 days paid leaveHybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangementsSupport and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every dayABOUT YOU0-1 year of experience in payment processing, banking, or administrative support, with basic knowledge of financial transactionsProficiency in payment/banking systems and strong data entry skills with a focus on accuracy and data qualityStrong attention to detail, organization, and time management, including accurate time reportingClear communication skills, customer-focused approach, and ability to follow procedures while escalating complex issuesWillingness to learn, adaptable mindset, and commitment to continuous improvementOUR COMMITMENT TO YOU AND THE ENVIRONMENTSustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We're emotionally invested in our clients right from the beginning.Flexible scheduleEquity / stock options
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