Senior Director, Informatics

About the role

The Senior Director, Informatics leads a team of clinical informatics professionals within the Enterprise Data Strategy organization, serving as both a people leader and subject matter authority in clinical data quality and normalization. This role is responsible for guiding the team's day-to-day work while personally contributing deep expertise in clinical coding, ontology mapping, and data quality analysis to support Inovalon's data normalization strategy and ensure enterprise data products meet rigorous clinical and technical standards. Working in close partnership with Product, Clinical, and Engineering teams, this leader bridges the gap between raw healthcare data and actionable clinical intelligence while developing a team equipped to do the same. Duties and Responsibilities: Team Leadership & Development: Lead, mentor, and develop a team of informatics professionals; establish clear objectives, foster a high-performance culture, and support individual growth and career development within the team. Subject Matter Leadership: Serve as the team's authority on clinical ontologies and data normalization, providing technical direction and guidance to ensure consistency and quality across all informatics workstreams. Clinical Ontology Maintenance: Support and maintain internal reference data processes aligned with industry-standard clinical ontologies, including ICD-10, SNOMED CT, LOINC, and RxNorm, ensuring accuracy and currency of code mappings. Data Quality Analysis: Execute data quality monitoring routines to identify, document, and remediate gaps or inconsistencies in healthcare data assets; escalate systemic issues as appropriate. Clinical Normalization: Apply and refine clinical normalization techniques to map unstructured and semi-structured clinical information to standardized codified data elements. Data Asset Assessment: Support the evaluation of new data assets for depth, specificity, and quality; support Expert Determination workflow; prepare structured assessments and summaries for leadership review. Cross-Functional Collaboration: Collaborate closely with Data Engineering, Product, and Clinical teams to ensure that data specifications are accurately implemented and downstream data products reflect high-fidelity source data. KPI Reporting & Tracking: Contribute to the development and tracking of Data Quality (DQ) KPIs and benchmarks; generate periodic reporting to inform stakeholder decision-making. Pipeline Modernization Support: Participate in pipeline modernization initiatives, assisting with the migration of legacy reference tables to modern, scalable terminology service frameworks. Maintain compliance with Inovalon's policies, procedures and mission statement. Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function. Education: Bachelor's Degree in Arts/Sciences (B.A./B.S.) in Health Informatics, Medical Informatics, Computer Science, Health Information Management, or a related field required Master's Degree in Arts/Sciences (M.A./M.S.) in Medical Informatics, Health Informatics, or a related discipline preferred Relevant professional certifications (e.g., RHIA, CCS, CHDA, or equivalent) a plus.

Requirements

• 10+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Bachelor's degree) required or
• 7+ Years of experience in healthcare data, clinical informatics, or a related field, with direct hands-on experience in clinical ontologies and terminology management (with Master's degree) required
• Proven experience leading and developing a team of technical or clinical informatics professionals, including setting priorities, managing performance, and fostering a collaborative team environme

Benefits

Additional Information

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

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