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Field Service Engineer - Northeast/New England Region

External
eolapower logoEolapower · Northeast/new England
Full-timeOn-site4mo ago
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Responsibilities

  • -Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
  • -Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
  • -Coordinates with technical support to resolve maintenance or operational issues.
  • -Assists in developing Methods of Procedures (MOPs).
  • -Reports to a supervisor for any unusual issues or developments.
  • -Trains periodically at company headquarters on testing equipment and rebuilding systems.
  • -Completes Field Service Reports promptly and provides proactive recommendations to clients.
  • -Candidate will be based from home.

Requirements

  • -Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
  • -Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
  • -Proficient with hand tools and test equipment for maintenance and repairs.
  • -Strong verbal, written communication, and customer service skills.
  • -Ability to work independently with resourcefulness and initiative.
  • -Knowledge of equipment manufacturers' specifications.
  • -Physically capable of bending and lifting up to 100 lbs as required.
  • -Willingness to work nights, weekends, and be on-call when needed.
  • -Basic knowledge of computer hardware and software.
  • -Prior experience with third-party UPS service providers is a plus.
  • -OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
  • -A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
  • -Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
  • -Must have a clean driving record.
  • -Occasional national travel may be required for emergencies.
  • Location Preference:
  • Candidate is preferred to live in Northeast/New England area - Ideally Massachusetts, Rhode Island, or New Hampshire

Benefits

-Competitive salary with full benefits package-Paid Time Off (PTO)-401(k) with company matching-Gas card and vehicle allowance-Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)-Growth Opportunities-Training & DevelopmentThis role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.Health insuranceDental insuranceVision insurance401(k)Paid time off

Additional Information

Position Overview: A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites, primarily in the Northeast/New England region.

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