Learning & Development Manager

Responsibilities

• Lead the Learning & Development function, delivering strategic L&D initiatives and key projects across the organisation with a focus on leadership development and continuous improvement.
• Assess training needs and design comprehensive development programmes, including training manuals and online learning modules, to equip the workforce with both technical and soft skills required to meet evolving business objectives.
• Foster a collaborative partnership with departmental managers and the Group L&D team to deliver tailored training solutions that support colleague growth and organisational performance.
• Create a positive, customer-focused learning environment that enables colleagues to develop and reach their full potential, whilst driving continuous improvement across systems, databases, and key performance indicators.
• Ensure compliance and budget management of the L&D function, working with the HR Lead to review processes and maintain cost-effective, fit-for-purpose training and development delivery.
• Education / professional qualifications
• You hold a degree in Business, Psychology or similar discipline
• Background experience
• You have a minimum of 7 years in a similar role
• Technical
• You have proven experience as an L&D Manager or Training Manager, with demonstrated expertise in learning design, e-learning platforms, and Learning Management Systems (LMS)
• You possess strong project management and budgeting capabilities, with proficiency in MS Office and a sharp business acumen to drive cost-effective training delivery
• You demonstrate excellent communication and negotiation skills with the ability to build strong relationships across all levels; you are organised, flexible, and committed to delivering responsive, hands-on support that makes a tangible difference to colleague development
• Our commitment to you and the environment
• Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.
• We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.

Benefits

Additional Information

Job Summary: The Learning & Development Manager will lead the strategic implementation of a performance-focused L&D approach aligned to company strategy. You will manage a diverse portfolio including onboarding, leadership development, and learning pathways whilst working closely with the Head of Human Resources to define learning architecture and embed effective delivery channels, curricula design, and content management standards across the organisation.

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Company Intel

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