Supervisor, SRE TechOps CICD (Remote, IND)

About the role

Join CrowdStrike's internal SRE team as an Engineering Supervisor where you'll lead a team of Site Reliability Engineers focused on the automation, reliability, and observability of our internal developer platform. This platform empowers thousands of CrowdStrike engineers to build and deploy software rapidly, efficiently, and at scale. As an Engineering Supervisor on the Technical Operations team, you are first and foremost a people leader. You will run a high-performing team with deep expertise across load balancers, relational and non-relational databases, message queues (Kafka, Pulsar, RedPanda), caching layers (Redis, Valley, Varnish), and SLI/SLO reporting. You'll be responsible not just for what the team ships, but for how they grow - through regular 1:1s, clear delegation, career development, and a culture of mentorship and operational excellence. Beyond your team, you'll build and maintain key relationships with technical leaders across the organization, contribute to architectural direction, and ensure the services your team owns are positioned for the company's next level of scale. You will 'dot line' to US based managers to assist their teams in executing on projects and the mission. Additionally, you'll be responsible for cultivating a team that values mentorship, continuous learning, and operational excellence.

Responsibilities

• People Leadership
• Lead a team of SREs through regular 1:1s, goal setting, performance feedback, and career development conversations
• Identify capability gaps on your team and create actionable development plans to close them
• Delegate full workstreams with clear authority - not just tasks - and coach engineers through ambiguity rather than solving problems for them
• Hire, onboard, and retain strong engineering talent
• Foster a team culture centered on psychological safety, continuous learning, and operational excellence
• Serve as the escalation point for blockers, cross-team dependencies, and prioritization conflicts
• Technical Leadership
• Support the CICD environment by monitoring availability and maintaining a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Drive automation solutions for service deployment and operational workflows
• Gather and analyze metrics from operating systems and applications to assist in performance tuning and root cause analysis
• Participate in system design, platform management, and capacity planning
• Mentor and drive the team to integrate agentic and AI-assisted workflows into existing team processes
• Strategic Contribution
• Align team initiatives with broader organizational objectives and communicate roadmap direction clearly to your team
• Investigate and evaluate emerging technologies; provide recommendations that support future roadmap goals
• Create and maintain automated reporting on service health, compliance, and team output on a regular cadence
• Partner with peer supervisors, managers, and senior engineering leaders to drive cross-team improvements

Requirements

• People Management
• 3+ years of experience directly managing engineers, including performance management, career development, and hiring
• Create an environment where engineers learn, take ownership, and operate with increasing autonomy
• Demonstrated ability to lead and develop distributed, remote teams across multiple time zones
• Experience delegating technical workstreams (not just tasks) and holding engineers accountable to outcomes
• Strong communication skills - able to give direct, specific feedback and navigate disagreement to resolution
• Technical
• 7+ years of experience working in large-scale production SRE or infrastructure environments
• 2+ years of experience leveraging and integrating AI workflows to increase efficiency
• On-Premise and Cloud expertise deploying and operating:
• CI/CD tools (Jenkins, GitLab CI, Bazel, GitHub Actions)
• IaC provisioning (Terraform, Ansible, Chef, Puppet)
• Source code management (Bitbucket, GitLab, GitHub)
• Monitoring and observability (Prometheus, Grafana, Splunk, Datadog, Humio/LogScale)
• Experience opera

Benefits

Additional Information

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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