Clinic Assistant [ Novena / Full time / up to $3200]
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About the role
Clinic Assistant Working Hours: Monday - Friday | 9am - 5pm Saturday | 9am - 1pm Location: Novena Job Responsibilities: Handle patient registration, appointment scheduling, and front desk duties Attend to patient enquiries via walk-in, phone calls, WhatsApp, and email Reply to patient WhatsApp messages politely and professionally Assist doctors during consultations and clinic procedures when required Manage patient records and update information using Plato clinic system Process payments, invoices, insurance claims, and related clinic documentation Assist with surgery / operation listing and coordination Liaise with hospitals, insurers, patients, and internal clinic team on claims and surgery matters Support daily clinic administrative duties and ensure smooth clinic operations Maintain cleanliness and proper organisation of the clinic front desk and treatment areas Job Requirements: Relevant Clinic Assistant experience Experience in surgery coordination, insurance claims, and operation listing will be highly preferred Experience using Plato clinic system will be an advantage Able to write and reply WhatsApp messages professionally to patients Ho Ming Jie (Edmund) Reg No: R1987094 The Supreme HR Advisory Pte Ltd EA No: 14C7279
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