[8IB] Senior Drupal/WebOps Engineer

About the role

We are seeking a Senior Drupal / WebOps Engineer to help operate, maintain, and extend a large-scale enterprise web platform powering 400+ Drupal sites. This role sits at the intersection of application engineering and platform operations, ensuring reliable, scalable deployments across a multi-site architecture. You will build on modern automation foundations (GitHub Actions, Pantheon Terminus, Quicksilver) and drive improvements in release velocity, reliability, and observability across the platform.

Responsibilities

• CI/CD & Platform Automation
• Maintain and extend GitHub Actions-based CI/CD pipelines
• Manage automated workflows for MultiDev environment creation (Pantheon), Canary deployments, phased releases, and fleet-wide upstream deployments
• Troubleshoot pipeline failures and improve resiliency and observability
• Enhance automation around release processes, including changelog generation and deployment validation
• Pantheon & Hosting Operations
• Work with Pantheon platform tooling (Terminus CLI, MultiDev environments, upstream management, and site orchestration)
• Support platform stability, deployment workflows, and environment lifecycle management
• Drupal Engineering (Backend Focus)
• Contribute to and maintain a Drupal 10-based multi-tenant platform
• Develop and support custom modules, integrations, and backend logic
• Debug and resolve issues across a shared codebase impacting multiple sites
• Ensure best practices for performance, security, and maintainability
• Automation & Observability
• Extend automation using Quicksilver (even-driven workflows) and messaging integrations (e.g., Google Chat notifications)
• Improve visibility into system health, deployment outcomes, and failures
• #LI-DNI
• Core Requirements
• +90% English written and oral (at least C1 level) with excellent communication skills
• 3-6+ years of experience with Drupal (8/9/10) and PHP
• Experience working with the Pantheon hosting platform
• Hands-on experience with Terminus CLI, MultiDev workflows, and upstream-based Drupal architectures
• Strong experience with CI/CD pipelines (GitHub Actions, GitLab CI, or similar)
• Comfortable debugging across application code, deployment pipelines, and hosting/platform environments
• Experience working in multi-site or multi-tenant architectures
• Strong understanding of version control (Git), deployment strategies (canary, phased rollouts), and environment management (dev/test/prod isolation)
• Ability to work across both application code and infrastructure workflows
• Nice-to-Have (Bonus Skills)
• Frontend experience with Vue.js and TypeScript
• Scripting or backend experience with Node.js or Python
• Experience with accessibility standards (WCAG, VPAT)
• Familiarity with search platforms (MongoDB Atlas Search, vector search, RAG systems)
• Knowledge of release automation patterns (auto-generated changelogs, commit parsing, etc.)
• What Success Looks Like
• CI/CD pipelines are stable, fast, and require minimal manual intervention
• Deployments across 400+ sites are predictable and low-risk
• Platform automation continues to evolve and improve
• Drupal platform remains stable and maintainable across tenants
• Issues are proactively identified through improved observability and alerts
• Why This Role Matters

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