Operations Manager

About the role

As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.

Responsibilities

• Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
• Lead a team of Shift Managers and Team Leaders to deliver shift performance and continuous improvement
• Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.
• Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
• Develop and empower the operational team through several layers of indirect reports.
• Think outside the box (pun intended) about our business, delivering impactful projects in areas from customer experience to waste management and lean production.
• Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.

Requirements

• Ideally, be from an Operations background with experience in managing a large indirect team in a high-performing operation.
• Experience in working with various warehouse management systems.
• Demonstrated adaptability to a fast-paced and constantly changing environment.
• Propensity to lead from the front, developing those around you to be better than yourself.
• Proven ability to engage and motivate not only direct reports but peers and supporting functions.
• Great communication skills and decision-making capabilities. The logical approach to decision making.
• Energy, enthusiasm, commitment, and a can-do flexible attitude.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Experience with / strong understanding of a food hygiene environment and automated operations is beneficial.
• What you will get in return:
• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance
• Location : Spondon, Derby
• Working Schedule: Wednesday to Saturday rotating days and nights every 3 months 7:00 - 7:00
• Next steps : Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
• If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
• To be considered for this role, you'll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

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