Technical Business Coordinator (f/m/d)

Responsibilities

• Primary contact person for customer relations within the Freudenberg Group
• Manage the entire customer lifecycle, from product and project creation through to complaint handling
• Coordinate and collaborate with internal stakeholders (e.g. Production, Purchasing, Laboratory) to ensure successful implementation of customer requirements
• Maintain and further develop customer master data, while professionally managing and following up on customer inquiries
• Independently create and maintain products and projects within the relevant systems
• Coordinate and oversee the complete project lifecycle, including complaint management
• Actively shape and continuously improve interfaces, processes, and information flows
• Prepare and maintain reports, forecasts, and analyses to ensure transparency and operational efficiency
• Support the positioning of the company as a reliable, innovative, and service-oriented partner within the Freudenberg Group

Requirements

• Completed commercial or technical vocational training, university degree, or a comparable qualification
• Experience in managing customers or internal stakeholders, ideally within an industrial environment
• Strong communication skills and confidence in interacting with diverse stakeholders
• Structured, self-reliant working style combined with a strong service-oriented mindset
• Experience in project management and the ability to coordinate and manage complex processes
• Strong organizational skills and a solid understanding of business processes
• Basic technical knowledge or experience in a technical environment is desirable
• Team-oriented mindset and enthusiasm for cross-functional collaboration
• Very good written and spoken German and English skills
• Willingness to undertake occasional business travel within Germany; this is not a traditional field sales position
• ‎ ‎
• OKS Spezialschmierstoffe GmbH

Additional Information

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