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Senior Tech and Platform Partnerships Manager (FTC)

External
Trustpilot logoTrustpilot · NY
$157K–$185K/yrFull-timeOn-site4w ago
MoveStakeholder Management
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About the role

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great

Responsibilities

  • Own the design and launch of the partner-facing component of Trustpilot's new app Partner Programme, defining the vision, structure, success metrics, and rollout plan
  • Lead partner go-to-market and internal launch activity, ensuring strong alignment across Product, Engineering, Partnerships, GTM, and partner teams.
  • Establish scalable onboarding, certification, enablement, and lifecycle frameworks for app partners.
  • Work closely with product to embed AI and low-code/no-code capabilities to support scalable partner innovation and faster integration development.
  • Identify, onboard, and support high-impact strategic partners within the new programme structure.
  • Act as the bridge between Product and Partnerships, using partner insights to inform product evolution and roadmap priorities.
  • Define, track, and report programme performance metrics, using data and partner feedback to optimise impact and provide clear updates to senior stakeholders.

Requirements

  • Proven experience in product partnerships, platform ecosystems, or partner programme management
  • Track record of building or scaling programmes, frameworks, or operational models
  • Strong understanding of SaaS ecosystems, integrations, and partner-led growth models
  • Experience working closely with Product and Engineering teams to define scalable solutions
  • Familiarity with AI, automation, or low-code/no-code tools and their application in scaling ecosystems
  • Highly structured thinker with the ability to turn strategy into execution
  • Strong stakeholder management skills, with experience influencing senior and cross-functional teams

Benefits

A competitive base salary of $157,000 - $184,750The opportunity to be a key player and build your career at a rapidly expanding global technology companyDog friendly office space, office happy hours, rooftop access, endless snacks/drinks and moreGreat office location in the heart of the Flatiron DistrictStill not sure?We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!Vision insurance

Additional Information

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, our mission is "Trustpilot Everywhere." This role is a unique opportunity to own, build, and launch the next evolution of our app partner programme transforming it into a scalable, AI-enabled ecosystem that accelerates growth, ensures quality, and unlocks partner-led innovation. As Senior Tech and Platform Partnerships Manager, you will move beyond traditional partnership management to lead and operationalise a future-proof partner programme, embedding AI capabilities and low-code/no-code solutions to enable partners to build, scale, and deliver high-quality integrations efficiently. You will be accountable for end-to-end programme launch and success, ensuring it drives acceleration, improving integration quality, standardisation, and scalability across Trustpilot's partner ecosystem to support adoption, unlocking new revenue opportunities, and delivering measurable business outcomes. By bringing greater consistency and focus to how we manage partner-built integrations, you will play a critical role in scaling Trustpilot's app partner programme and amplifying Trustpilot's global presence.

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