TikTok Shop - Moderation Operations Associate, Project Intern - 2025 Start
ExternalContractOn-site12mo ago
DocumentationExcelProcess ImprovementSAFe
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Responsibilities
- Tool and SOP Utilization: Learn and effectively use a variety of internal tools and platforms. Apply Standard Operating Procedures (SOPs) accurately to perform daily tasks and ensure operational consistency.
- Policy & Process Updates: Stay informed on the latest policy and process changes. Proactively adapt to new requirements and integrate them into day-to-day workflows.
- SOP Maintenance & Optimization: Support the upkeep, review, and enhancement of SOPs to improve efficiency and accuracy. Identify gaps or inefficiencies and propose practical improvements.
- Project Support: Assist with ad-hoc or cross-functional projects. Contribute to the execution and documentation of project deliverables where needed.
Requirements
- Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey information and follow instructions.
- Technical Proficiency: Comfortable using digital tools and platforms. Proficient in Microsoft Excel and other basic productivity software. Fast and accurate typing skills.
- Attention to Detail: Highly meticulous with strong organizational skills. Able to spot errors, inconsistencies, and areas for improvement in documentation and process flows.
- Successful candidates must be able to commit to a full-time/part-time internship (minimally 3 days a week) from July to end October 2025.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
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