Field Service Engineer

Requirements

• Minimum of BS in bioengineering, engineering, optical engineering, or related field.
• Minimum three years of hands-on experience of instrumentation service.
• Ability to troubleshoot, test, repair and service technical and mechanical equipment.
• Ability to adapt to changes in work schedule and alter travel plans accordingly
• Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
• Knowledge of IQ/OQ/PQ a plus.
• Excellent interpersonal and verbal communications skills.
• Highly organized and able to work independently.
• Travel 50-75% (Domestic and International).

Additional Information

Gator Bio is at the forefront of biolayer interferometry (BLI) technology, delivering real-time, label-free analysis systems to support breakthroughs in biomolecular interactions. The Gator® instrument suite, including models such as the Gator® Pro, Pivot, Prime, Pilot, and Plus, empower researchers across diverse applications, from antibody discovery to small molecule analysis. By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both internal and on-site at the customer's location. As part of the Customer Success team, the Field Service Engineer ensures high standards of performance across Gator Bio's portfolio, helping to minimize downtime and enhance the user experience for Gator Bio's research clientele.

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