Staff Software Engineer, Onboarding

Responsibilities

• Design and Build Scalable Systems
• Architect, develop, and maintain microservices in Java/Kotlin (or similar languages), ensuring our high-traffic, high-availability systems meet global user demands. Implement best practices for service-to-service communication, orchestration, and fault tolerance.
• Design scalable, reliable, and extensible systems for integrating with KYC verifications such as document verification, liveness verification, ID verification to support Global Expansions and maximize efficiency for automations
• Enable Data-Driven Decisions
• Collaborate with data scientists and product managers to design data pipelines, analytics platforms, and event-driven architectures.
• Ensure the data powering our Growth and Onboarding initiatives is accurate, reliable, and easily accessible.
• Collaborate and Innovate
• Work closely with cross-functional teams-Frontend, Product, Design, and Marketing-to translate business requirements into scalable backend solutions.
• Participate in architectural reviews, code reviews, and strategy sessions to continually elevate the quality and performance of our backend services.
• Define a measurable SLO for service performance. Improving operations involves optimizing processes, monitoring metrics, and ensuring alignment with SLOs to enhance reliability, efficiency, and customer satisfaction.
• Promote Security & Compliance
• Integrate secure coding practices and frameworks to protect user data and maintain global regulatory compliance.
• Identify potential vulnerabilities, ensure robust authentication and authorization mechanisms, and proactively address security risks.

Requirements

• Empathetic and Insightful: Your deep empathy for customer needs drives your development process, allowing you to create intuitive and impact

Additional Information

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Opportunity: Be Part of Our Onboarding Team Onboarding team plays a pivotal role in Airwallex's mission by facilitating the rapid integration of businesses into our platform. As a data-driven team, we utilize extensive analytics to refine our processes and ensure the efficiency and effectiveness of our operations. Our primary mission involves performing Know Your Customer (KYC) and risk-based operations to maintain the highest standards of compliance and security as we handle sensitive financial data, and empower business customers through robust, secure, and intuitive user and account management solutions. This team is instrumental in our regional expansion, helping to onboard a growing number of customers into new and existing markets. By supporting global expansion, we are also tasked with increasing the coverage of our product offerings, ensuring that businesses worldwide can benefit from our innovative financial solutions. Through our efforts, we aim to streamline the onboarding process, reduce barriers to entry, and foster a secure and compliant environment that empowers businesses to thrive in the digital economy.

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