Reconditioning Service Supervisor (Manheim)
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About the role
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical o
Responsibilities
- Manage the activities of all recon employees, ensuring all reconditioning services and processes utilized meet Manheim's (and the customer's) guidelines and specifications.
- Determine and oversee the allocation and scheduling of staffing levels.
- Communicate, discuss and resolve reconditioning goals, results and problems with location and market leadership teams, in partnership with reconditioning leadership.
- Measure process efficiency and effectiveness and implement improvement strategies as needed.
- Manage the purchase and maintenance of equipment, materials and supplies for all recon shops.
- Assisting manager in monitoring and evaluating employee job performance and conducting performance appraisals.
- Using management tools to track production and post charges.
- Leading by example and ensuring that all employees are treated with respect.
- Monitoring and controlling the use of supplies, materials, and equipment for the recon shop
- Ensure shops maintain Manheim-defined standard operating procedures and guidelines.
- Enforcing all company policies and procedures related to employee and customer conduct
Requirements
- You're laser-focused when the heat is on and feel totally comfortable leading a shop of employees through the day's tasks. Beyond that, here's what you need:
- Minimum:
- HS Diploma/GED and 5+ years of relevant experience in a related field (vehicle reconditioning, detailing, mechanical, body shop experience, or lot operations ), or BA/BS and 3 years of related experience, or MS + 1 years' experience.
- Experience in the automobile or auction industry.
- Strong communication and interpersonal skills.
- Safe drivers needed; valid driver's license required.
- The ability to drive vehicles with standard and automatic transmissions.
- Effective leadership and organizational skills.
- Strong business acumen with focus on operations.
- Preferred:
- ASE certification for automotive body repair or reconditioning.
- MCCOX
- Drug Testing
Benefits
Additional Information
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Reconditioning Service Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day
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