Dispatcher

Responsibilities

• Monitor flight schedules and coordinate with flight operations to ensure accurate timing of service dispatch.
• Assign tasks to cabin service teams based on arrival/departure timelines and crew availability.
• Communicate effectively with ramp agents, cleaning crews, caterers, and maintenance staff to ensure aircraft readiness.
• Track the progress of service operations and escalate delays or issues to supervisors.
• Maintain real-time documentation of aircraft servicing, cleaning checklists, and inventory restocking.
• Ensure all work is completed in compliance with airline and regulatory safety standards.
• Operate dispatch software, radios, and internal systems to log activities and update statuses.
• Coordinate emergency response protocols in case of irregular operations (IROPS).
• Conduct or assist with briefings for cabin service agents and shift changes.
• Working Conditions:
• Primarily airport ramp-side and office-based with exposure to outdoor conditions.
• Fast-paced and time-sensitive environment with coordination across multiple departments.
• Skills & Competencies:
• Strong situational awareness and attention to detail.
• Effective time management and problem-solving.
• Team coordination and leadership potential.
• Professional communication via radio and written reports.

Requirements

• High school diploma or equivalent (required); associate degree or aviation-related coursework (preferred).
• Prior experience in operations, dispatching, or cabin services (preferred).
• Ability to work under pressure in a fast-paced environment.
• Familiarity with dispatch software and airport operational procedures.
• Must pass airport background check and possess a valid driver's license (where applicable).

Benefits

Additional Information

Location: Phoenix Sky Harbor International Airport Pay Rate: Hourly - Hourly Plan, 18.50 USD Hourly Work Shift: Job Description Department: Cabin Services / Ground Operations Reports To: Cabin Services Supervisor or Manager Location: 3800 E Sky Harbor Blvd Pay Rate: $18.50-$20/hr Flexibility to work shifts, including nights, weekends, and holidays.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at hhs? Share your experience