Automation & Business Process Engineer

About the role

As an Automation & Business Process Engineer at Fiserv, you will design and deliver scalable automation and reporting solutions using Microsoft 365 tools (Power BI, Power Automate, Power Apps, SharePoint) and SQL. You will analyze business needs, identify root causes, and implement solutions that improve efficiency across supply chain operations. This role supports multiple business areas, requiring strong analytical thinking, adaptability, and a proactive approach to identifying and solving problems.

Responsibilities

• Analyze requests to identify root problems and design effective, scalable solutions.
• Proactively identify process gaps and recommend improvements.
• Write and optimize SQL queries to support data analysis and reporting.
• Build and maintain automation solutions using Power Platform tools.
• Develop Power BI dashboards to track performance, SLAs, and operational metrics.
• Manage SharePoint lists and data structures to ensure accuracy and scalability.
• Partner with cross-functional teams to deliver automation-driven improvements
• Lead projects from discovery through implementation.
• Communicate technical concepts clearly to business stakeholders.
• Create clear documentation, including process maps and user guides.
• What You Will Need to Have
• Bachelor's degree (Information Systems, Business, Computer Science, or related field preferred).
• 2+ years of SQL experience for data extraction and analysis.
• 2+ years of experience with Power BI, Power Automate, and Power Apps.
• Strong knowledge of SharePoint Lists and integrations.
• Understanding of data modeling and relational databases.
• Experience building Power BI reports (DAX, Power Query).
• Strong problem-solving skills with a focus on root-cause analysis.
• Ability to manage multiple projects and communicate effectively .
• What Would Be Great to Have
• Experience in supply chain, logistics, or multi-site operations.
• Knowledge of Microsoft 365 administration and data governance.
• Advanced Excel skills.
• Experience creating process maps or flowcharts.
• Microsoft certifications (Power Platform, SQL, or related tools)
• Sponsorship:
• Benefits at Fiserv:
• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity:
• Note to agencies:
• Fiserv doe

Benefits

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Automation & Business Process Engineer

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at fiserv? Share your experience