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Enterprise Voice Engineer

External
IKAS INTERNATIONAL (ASIA) PTE. LTD. logoIkas (asia) · Singapore
S$120K–S$144K/yrContractUnknown5d ago
Information Technology
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Responsibilities

  • Provide end-to-end technical support, administration, and maintenance of enterprise collaboration platforms including Microsoft Teams, Zoom, Webex, Kaltura Live, Open Exchange, and Audio Conferencing systems.
  • Lead and deliver large-scale regional projects across APAC, ensuring timely execution, smooth rollout, and stakeholder alignment.
  • Collaborate with cross-functional technology teams to onboard and integrate new collaboration and productivity tools.
  • Monitor, maintain, and optimize performance, availability, and reliability of collaboration services.
  • Troubleshoot complex issues by working closely with data network and infrastructure teams to ensure minimal disruption to services.
  • Support continuous improvement initiatives across collaboration and unified communications platforms.
  • Required Skills & Experience
  • Strong hands-on experience with enterprise collaboration tools such as Microsoft Teams, Zoom, Webex, Kaltura Live, Open Exchange, and Audio Conferencing solutions.
  • Proven track record of delivering large-scale IT or UC projects in a regional or global environment.
  • Solid understanding of data network infrastructure (LAN/WAN, QoS, VPN, SIP, VoIP concepts).
  • Strong troubleshooting skills across collaboration and network-integrated environments.
  • Ability to quickly learn and adapt to emerging collaboration technologies.
  • Excellent communication, stakeholder management, and coordination skills.
  • Ikas International (Asia) Pte Ltd
  • "Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd
  • EA Licence No: 16S8086 | EA Registration No. R1988468
  • We regret to inform you that only shortlisted candidates will be notified /contacted.

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