Enterprise Voice Engineer

Responsibilities

• Provide end-to-end technical support, administration, and maintenance of enterprise collaboration platforms including Microsoft Teams, Zoom, Webex, Kaltura Live, Open Exchange, and Audio Conferencing systems.
• Lead and deliver large-scale regional projects across APAC, ensuring timely execution, smooth rollout, and stakeholder alignment.
• Collaborate with cross-functional technology teams to onboard and integrate new collaboration and productivity tools.
• Monitor, maintain, and optimize performance, availability, and reliability of collaboration services.
• Troubleshoot complex issues by working closely with data network and infrastructure teams to ensure minimal disruption to services.
• Support continuous improvement initiatives across collaboration and unified communications platforms.
• Required Skills & Experience
• Strong hands-on experience with enterprise collaboration tools such as Microsoft Teams, Zoom, Webex, Kaltura Live, Open Exchange, and Audio Conferencing solutions.
• Proven track record of delivering large-scale IT or UC projects in a regional or global environment.
• Solid understanding of data network infrastructure (LAN/WAN, QoS, VPN, SIP, VoIP concepts).
• Strong troubleshooting skills across collaboration and network-integrated environments.
• Ability to quickly learn and adapt to emerging collaboration technologies.
• Excellent communication, stakeholder management, and coordination skills.
• Ikas International (Asia) Pte Ltd
• "Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd
• EA Licence No: 16S8086 | EA Registration No. R1988468
• We regret to inform you that only shortlisted candidates will be notified /contacted.

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