Telesales Officer (Bank l 12-month contract) Up to $4.5K

Requirements

• Diploma or Degree in Business, Marketing, Finance, or a related field.
• Prior experience in telesales, customer service, or merchant solutions role.
• Excellent communication and interpersonal skills.
• Sales-driven with a customer-centric mindset.
• Ability to explain technical or financial solutions in a clear and simple manner.
• Self-motivated, results-oriented, and able to work independently.
• Proficiency in Microsoft Office.

Additional Information

Promote the digital payment solution to existing and prospective customers through outbound telesales activities. Identify sales opportunities and effectively communicate value propositions to drive adoption. Assist customers with onboarding, including both onsite and remote setup, ensuring a seamless experience. Provide clear, accurate, and concise information on product features, pricing, and processes. Understand customer business needs and recommend suitable merchant solutions. Build and maintain customer relationships to encourage retention and long-term usage. Follow up with customers post-onboarding to ensure satisfaction and promptly resolve any issues. Maintain accurate records of customer interactions, sales activities, and onboarding progress in CRM systems. Collaborate with internal stakeholders (e.g., operations, product teams) to address customer feedback and improve service delivery. Ensure compliance with internal policies, regulatory requirements, and service standards. Achieve individual and team sales targets and performance KPIs. Stay updated on product enhancements, market trends, and competitor offerings.

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Company Intel

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