Director Assessments

About the role

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Director of Assessments is responsible for leading and executing backend revenue cycle performance assessments for prospective and existing healthcare clients. This role focuses on evaluating hospital acute and insurance accounts receivable performance using key performance indicators (KPIs), identifying gaps versus benchmarks, determining root causes, and delivering clear, executive-ready assessment reports outlining findings and recommended remediation actions. The Director plays a critical role in supporting the sales pipeline by demonstrating Ensemble's value proposition through data-driven insights and polished report-outs to C-suite leaders, including CFOs and Vice Presidents of Revenue Cycle. The role requires deep knowledge of hospital revenue cycle operations, strong analytical and presentation skills, and the ability to work with complex or incomplete client data sets. This position must demonstrate strong strategic, analytical, communication, and stakeholder management skills, with the ability to present complex information to executive-level, technical, and non-technical audiences. High proficiency in Excel and presentation tools is required. The Director may manage multiple assessments concurrently and must remain flexible across data-only and cycle-focused assessments. Job Competencies Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective. Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It's "All for One and One for All" Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it. Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently. Developing Trust - Gains others' confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges. Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly. Essential Job Functions Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results. Overall Assessment Support: Ensure team maintains and distributes Assessment project calendar and Assessment pipeline calendar. Directors Assessment Manager to create organized files and directories. Oversees the creation, maintenance, and updates of Assessment documents. In early phases of Assessment, reviews receipt of requested documents, including assessing whether documents received met specifications. Directs team to follow up on missing documents and ensures Ensemble team has what they need to complete the document and data reviews. Maintains knowledge of Revenue Cycle best practices ensuring high productivity and pr

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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