Director of Human Resources

About the role

Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Responsibilities

• Ensure adherence to all Loews Hotels & Co Human Resources policies and practices, maintaining compliance with both local and federal regulations.
• Develop and implement a comprehensive recruitment strategy to attract top talent, ensuring diversity and equal opportunity in the hiring process.
• Evaluate industry trends, competitive analysis, and shifting guest needs to recommend operational improvements that enhance employee satisfaction and guest experience, contributing to the hotel's competitive advantage and profitability.
• Oversee the approval process for employment offers, ensuring all offers meet company guidelines and policies, and prepare official offer letters as per hotel standards or upon Executive Committee request.
• Maintain and update staffing guides, ensuring compliance with operational needs and strategic objectives.
• Contribute to policy development and high-level operational decision-making as an integral member of the Executive Committee.
• Manage the development and administration of employee compensation and benefit programs, ensuring competitive and comprehensive offerings.
• Address and manage any labor-related disputes or charges brought against the hotel, representing the organization in hearings and ensuring resolution.
• Supervise the administration of workers' compensation claims, serving as an intermediary between the employee, healthcare providers, and the insurance company, and developing modified work programs where applicable.
• Lead the development and execution of training programs, including mandatory Human Resources policy and legal compliance training, and oversee hotel-wide orientation processes.
• Ensure managers are trained in Human Resources policies and procedures, including the proper use of Human Resources forms, and monitor adherence to d

Requirements

• If you are an experienced Human Resources leader with a passion for driving organizational excellence, building strong teams, and shaping an exceptional workplace culture, we encourage you to apply.
• A proactive and results-oriented leader with a strong commitment to creating an inclusive and high-performing work environment in the hotel industry.
• An experienced Human Resources professional with extensive expertise in employee relations, recruitment, training, and development, specifically within hospitality operations.
• A strategic and insightful thinker with a comprehensive understanding of local, state, and federal labor laws, ensuring full compliance with company policies and legal requirements.
• An exceptional communicator, skilled at partnering with leadership and staff to cultivate a fair, safe, and employee-focused culture that drives satisfaction and performance.
• A highly organized and detail-oriented director with the ability to effectively manage Human Resources functions while aligning with overall hotel operations and strategic objectives.

Benefits

Additional Information

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

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