UC Operation Engineer

About the role

We are seeking an experienced UC Operation Engineer with strong expertise in Audio Visual (AV) Operations and Unified Communications (UC) . This role involves supporting meeting room technologies, telecom systems, and virtual collaboration environments, ensuring seamless execution of meetings, webinars, and AV operations.

Responsibilities

• Review construction plans for new meeting rooms and define requirements based on global AV standards
• Assess telecom needs with stakeholders and create programming sheets for telecom systems
• Support procurement of telecom hardware and audiovisual solutions
• Coordinate with AV vendors and oversee project execution
• Assist in commissioning and validation of telecom and AV systems
• Plan and coordinate meetings and webinars with stakeholders, including executive teams
• Provide live support during meetings (Q&A handling, recording, muting participants, presentation control)
• Coordinate delivery of post-meeting materials such as recordings and transcripts
• Monitor alert systems for issues in meeting room technologies and coordinate resolution
• Maintain and update trouble tickets and project status using internal tools

Requirements

• Experience: Minimum 3+ years of relevant experience
• Employment Type: 12-Month Contract (Highly Extendable)
• Work Mode: Onsite / Hybrid
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only
• Experience in Audio Visual (AV Operations)
• Experience in Unified Communications (UC Operations)
• Hands-on exposure to meeting room systems, telecom, and collaboration tools
• Required Qualifications
• Experience reviewing AV and telecom requirements for meeting room setups
• Experience working with vendors and supporting AV/telecom procurement
• Ability to support live meetings, webinars, and virtual collaboration environments
• Strong troubleshooting skills for AV and UC systems
• Experience managing alerts, incidents, and issue resolution workflows
• Good communication and stakeholder coordination skills
• AVIXA CTS, CTS-D, or CTS-I certifications preferred
• Core Skills & Expertise
• Audio Visual (AV) Operations
• Unified Communications (UC)
• Meeting Room Technology
• Telecom Systems
• Webinar & Event Support
• Vendor Management
• Troubleshooting & Incident Management
• Stakeholder Coordination

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