Hospitality Host (FIFA World Cup Fan Village)

External

Spsnorthamerica · New York, NY

Full-timeOn-site3w ago

SAFe

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Responsibilities

Guest & Event Support
Welcome guests and provide wayfinding assistance throughout the venue
Answer general questions regarding event access, programming, and surrounding areas
Support ticketing and guest information services as needed
Crowd Management & Operations
Assist with crowd flow and pedestrian traffic management in high-volume areas
Help maintain a safe, organized, and efficient event environment
Identify guest concerns proactively and escalate issues when necessary
Team Collaboration
Work closely with event and operations teams to support daily activities
Adapt quickly to changing operational needs in a fast-moving environment
What You Bring
Friendly, approachable, and confident communication style
Strong customer service and problem-solving skills
Ability to remain calm and professional in busy environments
Team-oriented mindset with a proactive attitude
Previous hospitality, events, retail, or guest-facing experience preferred
Additional Requirements
Availability throughout the full event period, including evenings and weekends
Ability to work outdoors for extended periods in summer weather conditions
Comfortable standing and moving for extended shifts

Benefits

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.Pay Range$18 - $18 USDCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting aDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Summer Hospitality Host (Temporary Contract Role) Event Duration: July 6-July 19, 2026 Schedule: Flexible availability required, including evenings and weekends Be Part of a Global Event Experience in NYC Rockefeller Center will welcome visitors from around the world for an exciting international fan experience, and we're looking for energetic and service-driven individuals to join the team as Summer Hospitality Hosts . In this highly visible role, you'll assist guests, support crowd flow, provide wayfinding assistance, and help maintain an organized and engaging event environment throughout the World Cup Fan Village experience. This is a unique opportunity to gain hands-on event and hospitality experience at one of New York City's most iconic destinations. Why This Role Matters As a Summer Hospitality Host , you help create a welcoming and organized environment for thousands of visitors attending this global event. Your communication skills, professionalism, and ability to assist guests efficiently contribute directly to the overall success of the Fan Village experience.

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