Medical Records, Contractor
External
Carrotfertility · WorldwidePrepare for this interview
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About the role
The Medical Records Coordinator plays a critical role in helping our fertility benefits platform capture and organize the clinical data that powers patient outcomes and customer reporting. In this role, you will be responsible for receiving medical records, working with fertility clinics, and ensuring accurate data entry into our systems. This is an excellent opportunity for someone early in their career to gain exposure to healthcare operations, fertility care, and data-driven health outcomes in a fast-growing startup. This part-time, contract opportunity is project-based with set weekly deliverables, a 6-month minimum time commitment is required.
Responsibilities
- Receive, log, and organize incoming medical records from fertility clinics and healthcare partners
- Contact clinics by phone or email using established scripts to request or clarify records
- Enter and update patient records accurately in internal systems
- Follow standard operating procedures (SOPs) to ensure data quality and compliance
- Identify missing or unclear information and escalate issues to the appropriate team members
- Track and document communication and record status to support timely follow-up
Requirements
- Education: Associate's Degree or College Student pursuing a Bachelor's degree
- Experience: 6-12 months of experience in an administrative, operations, healthcare, or data-entry role
- Enjoy working in a fast-paced, process-driven environment
- Strong attention to detail and ability to follow written procedures
- Comfortable using basic technology (email, spreadsheets, databases)
- Ability to communicate clearly and professionally by phone and in writing
- Ability to manage repetitive tasks with consistency and accuracy
- Bachelor's Degree preferred
- Experience working in a healthcare, medical records, or insurance environment
- Familiarity with HIPAA or handling sensitive health information
- Interest in women's health, fertility, or healthcare technology
Benefits
Additional Information
About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member's life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries - from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets - including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review - as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com .
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