Digital & System Admin - Procurement & REWS

Responsibilities

• Digital & System Support - Procurement
• Support the Global Director in managing the Procurement digital roadmap, including enhancements, automation opportunities, and future solution design.
• Serve as a super user and operational support lead for Procurement platforms and tools such as GEP, SupplierIO, Databricks, Power BI, PowerApps, SharePoint, and advanced analytics solutions.
• Assist in the design, testing, rollout, and adoption of source-to-contract and supplier-related systems.
• Maintain and improve Procurement system processes, including user access, onboarding/offboarding, templates, and compliance with internal policies and quality standards.
• Monitor system performance, identify issues, and coordinate resolution with internal and external technology partners.
• Support the development and maintenance of Procurement portals, dashboards, and reporting tools to improve visibility of supplier, spend, and performance data.
• Help identify opportunities for automation, AI-enabled workflows, and smarter ways of working.
• Digital & Systems Support - REWS
• Support the onboarding, adoption, and ongoing management of REWS systems and tools.
• Act as a super user for platforms such as JLL Azara, Tango Analytics, CoStar, and other relevant REWS applications.
• Conduct analysis to understand business needs, identify gaps, and support solution enhancements.
• Partner with stakeholders to ensure tools and systems are effectively used to support workplace and real estate decisions.
• Analytics, Governance & Reporting
• Provide analysis, reporting, and insights to support the Global Director and leadership teams in making informed decisions.
• Track and report key metrics such as:
• o user adoption
• o compliance
• o issue resolution
• o stakeholder feedback
• o training effectiveness
• Review data quality, identify inconsistencies, and work with relevant teams to resolve issues.
• Support governance processes and ensure systems operate in line with company controls and procedures.
• Manage the shared inbox to support all digital & system related queries,
• Stakeholder Engagement & COE Enablement
• Work closely with global stakeholders across Procurement, REWS, Finance, IT, Data, and external vendors.
• Act as a coordination point between business teams and technology partners to ensure priorities are understood and delivered.
• Support the creation of standard processes, documentation, user guides, and best-practice materials to strengthen COE capability.
• Communicate updates clearly and regularly to stakeholders, ensuring visibility of system changes, enhancements, and support issues.
• Hold external suppliers accountable for timely resolution of queries and delivery commitments.
• Who you'll be working with:
• Direct support to a Global Director and exposure to senior decision-making.
• Opportunity to influence digital transformation across two global functions.
• High visibility role with meaningful impact on systems, analytics, and process improvement.
• Chance to help shape the future of Procurement and REWS digital capabilities.

Requirements

• 5-8+ years of experience business intelligence, reporting, systems support, and digital transformation.
• Prior experience supporting Procurement, Supply Chain, REWS, Finance, or transformation teams is highl

Additional Information

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking a business-oriented Digital Analyst to join our Global Centre of Excellence (COE) in Mumbai. This role will play a critical part in enabling digital first decision making across across Global Procurement and Real Estate & Workplace Solutions (REWS). The analyst will act as a digital partner for both functions - Primarily focussed on Procurement where the resource will act as a product owner for Current Source to Contract solution for WPP Procurement (GEP) and also for any future tools. The resource will also be responsible for all This is a hands-on role requiring strong analytical capability, stakeholder engagement, and the ability to translate complex datasets into clear, actionable insights for senior leadership.

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