Lead Test Analyst

Responsibilities

• Test Strategy & Quality
• Own the end-to-end test strategy across Functional (TEST), Non-Functional (NFTS), and Process testing (PRTS), including automation and regression aligned to QA standards
• Provide guidance on methods, frameworks, tools, and best practices, ensuring effective adoption of engineering standards
• Influence architecture and design to embed quality from inception and proactively identify and mitigate technical risk
• Ensure alignment with quality assurance governance, regulatory requirements, and engineering standards
• Define and track quality KPIs (e.g. coverage, pass rates, MTTD/MTTR, escaped defects, performance SLAs)
• Champion shift-left and continuous testing, embedding automation within CI/CD pipelines
• Test Planning, Execution & Assurance
• Review and approve test plans, test cases, data strategies, and automation suites
• Ensure traceability from requirements through to testing and defect resolution
• Oversee testing across system, integration, UAT, performance, security, and accessibility
• Communicate quality metrics, risks, and defect trends, providing evidence-based release recommendations
• Ensure environments, test data, and pipelines support reliable and efficient testing
• Lead test closure activities, retrospectives, and continuous improvement initiatives
• Leadership, Mentorship & Collaboration
• Provide day-to-day technical leadership, mentoring, and support to Test Analysts
• Set quality standards, review deliverables, and support capability development
• Collaborate across teams on defect triage, quality gates, and release planning
• Represent testing in governance forums, architecture reviews, and programme discussions
• Governance, Risk & Compliance
• Apply and continuously improve QA processes, including audits and corrective actions
• Incorporate non-functional requirements (performance, resilience, security, availability) into the testing strategy and sign-off
• Decision Rights & Authority
• Owns: Test strategy, standards, test environments, test data, and quality reporting
• Recommends: Release go/no-go decisions based on risk and evidence
• Approves: Test artefacts, entry/exit criteria, and quality-related risk mitigations
• Personal attributes
• Strong experience in software testing leadership or senior QA roles
• Experience with modern testing practices (automation, APIs, performance, CI/CD)
• Ability to define and implement scalable, risk-based testing strategies
• Strong stakeholder management and communication skills
• Experience leading or mentoring team members
• Analytical mindset with a focus on continuous improvement
• Using AI in your application
• We're happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.
• To keep things fair, please don't use AI to invent or exaggerate achievements, complete assessments (unless we say it's allowed), or to generate live interview answers.
• Rewards and Benefits
• We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
• 26 days holiday, plus bank holidays
• Private Medical Insurance
• You will a

Additional Information

Lead Test Analyst Salary: 240,000 PLN per annum, plus company benefits Location: Warsaw Contract: Full Time Shifts: 40 hours per week, Monday - Friday, 8.30am until 5:30pm with 1 hours unpaid lunch break Work model: Hybrid 3 days in Warsaw Williams Lea seeks a Lead Test Analyst to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes. Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global "Optishore™" delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale. Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide. Purpose of role The Test Lead owns and leads the end-to-end testing and quality strategy for a tribe and its associated products or components. This role provides expert guidance across manual and automated testing methods and tooling, ensures quality is embedded from the outset (shift-left), and influences technical and architectural decisions from a quality perspective. The role includes leading and developing a small team of Test Analysts to deliver robust, scalable, and high-quality software aligned to business outcomes and compliance requirements. Reporting to: Engineering Manager with 2-5 Direct Reports

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at wlt? Share your experience