International Private Bank Client Operations Control Manager - Vice President

About the role

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Additional Information

Make an impact by strengthening the control environment in a dynamic and evolving business. As a Vice President in Asset & Wealth Management's International Private Bank Client Operations, you will support an integrated team delivering seamless end-to-end client lifecycle support.In this role, you will oversee risk and control frameworks across onboarding, KYC, and account management, ensuring a robust, compliant, and efficient operating environment. Job Responsibilities Develop, enhance, and monitor risk and control frameworks across Client Operations Provide risk and control design expertise to support strategic initiatives Advise and influence senior stakeholders on key risk and control decisions Conduct process walkthroughs, risk identification, and control design/testing Ensure adherence to regulatory standards, policies, and control requirements Manage end-to-end issues lifecycle including root cause analysis and remediation validation Partner with stakeholders to develop and execute action plans to address control gaps Identify and track key risk metrics to assess control environment health Drive risk and control initiatives (e.g., training, awareness programs) Enhance reporting through automation and deliver insights to stakeholders Collaborate with local, regional, and global stakeholders; mentor junior team members Required Qualifications, Capabilities, and Skills Bachelor's degree in Business, Finance, Economics, Accounting, or related field 8 plus years experience in financial services, risk management, or process improvement Strong risk and control mindset with ability to identify and escalate control gaps Proven ability to influence senior stakeholders and drive outcomes Strong problem-solving and critical thinking capabilities Consultative approach with ability to anticipate business needs Excellent written and verbal communication skills Strong organizational and stakeholder management skills Preferred Qualifications, Capabilities, and Skills Experience in private banking, wealth management, or asset management Knowledge of client onboarding, KYC, and AML processes Experience in audit, regulatory, or compliance environments Familiarity with internal controls and three lines of defense model Experience managing issue governance and remediation at scale

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