Customer Sales Director

About the role

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. As a Customer Account Executive, you will be responsible for retaining and expanding our commercial customer base and setting the continued groundwork for sales at dbt Labs. This role will be based in Dublin and will also be in office 4 days per week. In this role, you can expect to: Own a portfolio of SMB and mid-market accounts with a dual focus: retention and growth Identify upsell and cross-sell opportunities and manage them through the full sales cycle Own the full sales cycle from lead to close for our customers Serve as the primary point of contact for your customers; understanding their goals and flagging risks early Help shape and iterate on the at-scale commercial motion; this is a new function and your input matters You are a good fit if you: 2+ years of closing experience in technology sales, with a proven track record of exceeding annual targets Comfortable managing a high-volume book of business across SMB and mid-market accounts, with a retention and expansion quota Able to understand complex technical concepts and shape them into a consultative sale Have a passion for building and maintaining long term partnerships with your customer base Excellent verbal, written, and in-person communication skills, you can engage anyone from an individual developer up to a CTO Organised and diligent to manage long, multi-threaded sales cycles across multiple stakeholder teams Comfortable operating in a fast-paced, ambiguous environment A collaborative teammate who cares about building an inclusive culture, not just hitting your number Experience with SQL or willingness to learn Based in Dublin and happy to be in the office 3-4 days per week

Benefits

Additional Information

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.

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