Marketing Content Specialist

About the role

As a Marketing Content Specialist, you will be responsible for creating, managing, and delivering content for our customers. This is a highly operational, customer-facing role where you work hands-on with content every day and act as a trusted partner to our customers. You will regularly meet with customers, run check-ins, gather input, challenge ideas when needed, and translate business goals into concrete content output. This is not a purely strategic or managerial role; you are expected to execute.

Responsibilities

• Content Production & Execution
• Write and edit high-quality content for our customers, including:
• LinkedIn posts
• Thought leadership content
• Blog articles
• Adapt tone of voice and messaging to each customer's brand and audience
• Turn rough ideas, interviews, or notes into clear, engaging content
• Ensure content is delivered on time and meets agreed quality standards
• Customer-Facing Work & Collaboration
• Act as a primary content contact for assigned customers
• Run regular customer check-ins (monthly or bi-weekly) to:
• Align on goals, priorities, and feedback
• Present content ideas and drafts
• Gather input and insights from the customer
• Build strong, long-term customer relationships through proactive communication
• Guide customers on what content will work best and explain why
• Planning & Coordination
• Plan and manage content calendars together with customers
• Coordinate feedback cycles and revisions efficiently
• Collaborate internally with strategy, marketing, and customer teams
• Maintain documentation of content plans and customer preferences
• What This Role Is (and Is Not)
• This role is:
• Hands-on and execution-heavy
• Customer-facing with regular meetings
• Focused on writing, editing, and delivering content
• About turning strategy into real output
• This role is NOT:
• A purely strategic or advisory role
• A people management role
• A high-level "ideas only" position

Requirements

• You have 2-5+ years of experience working with content, copy, or marketing communications
• You enjoy writing as a core part of your job
• You are comfortable speaking directly with customers and leading conversations
• You are structured, reliable, and delivery-focused
• You can balance multiple customers and deadlines without losing quality
• You can both take direction and challenge customers when needed
• Bonus (Nice to Have)
• Experience working in an agency or customer-facing role
• Strong LinkedIn and B2B content experience
• Understanding of B2B marketing, positioning, and brand storytelling
• Experience working with founders, executives, or subject-matter experts
• Why Join Hey Sid
• Work closely with ambitious B2B customers across industries
• Own your work end-to-end, from idea to published content
• Be part of a growing company where content is core to the offering
• Flexible working setup with high trust and autonomy
• A role where your output truly matters
• About Sid
• As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.

Additional Information

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