Pharmacy Technician - Patient Care Representative II - FT - Days (Mon-Fri) - MSP

About the role

Provides patient centered customer service to internal and external clients. Serves as a liaison between the pharmacy, payors, patients and providers. In addition, coordinates care to ensure patient intake, prescription processing, resolution of third party rejections, medication orders and delivery process.

Responsibilities

• Competencies:
• ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
• Education and Certification Requirements:
• High School Diploma or Equivalent (Required)Registered Pharmacy Technician (RPT LICENSE) - State of Florida (FL)
• Additional Job Information:
• Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
• Required Work Experience: Minimum of two (2) year of experience in a pharmacy or pharmacy call center setting
• Other Information: Complies with all state and federal legal and regulatory requirements.
• Working Conditions and Physical Requirements:
• Bending and Stooping = 40%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 40%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 40%
• Running = 40%
• Sitting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 80%
• Taste Discrimination = 40%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Communicable Diseases and/or Pathogens = 20%
• Asbestos = 20%
• Cytotoxic Chemicals = 40%
• Dust = 40%
• Gas/Vapors/Fumes = 20%
• Hazardous Chemicals = 20%
• Hazardous Medication = 40%
• Latex = 40%
• Computer Monitor = 80%
• Domestic Animals = 20%
• Extreme Heat/Cold = 20%
• Fire Risk = 40%
• Hazardous Noise = 20%
• Heating Devices = 20%
• Hypoxia = 20%
• Laser/High Intensity Lights = 20%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 40%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Squatting = 60%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 60%
• Shift:
• Days
• Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
• Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
• Memorial Healthcare Syst

Benefits

Additional Information

Location: Hollywood, Florida At Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice. As a nationally recognized and respected leader for providing "A-rated" patient care and safety, MHS prides itself on being able to grow and adapt to the rapidly evolving needs of our community and healthcare industry.

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