Public Service Coordinator I - Assistant Case Manager, Worker's Compensation

About the role

The Office of Employee Health & Wellness, Workers' Compensation, is responsible for the State's self-insured workers' compensation program. Through collaborative partnerships and initiatives, we focus on preventing workplace injuries and ensuring that injured State of Maine employees receive essential services, including medical care and compensation. This role is responsible for managing a small caseload of workers' compensation claims for State of Maine employees. Additionally, the position supports the daily management of claims by collecting information from various internal and external sources. Work is carried out with limited supervision.

Responsibilities

• Conducts supervisory workers' compensation training for new supervisors.
• Prepares files for mediations and hearings.
• Performs provider bill and claim audits.
• Responds to requests from the State of Maine's legal teams and other partners.
• Prepares bills for potential agreements or decrees.
• Updates, tracks and maintains the subrogation spreadsheet.
• Tracks and maintains a legal spreadsheet for claims.
• Schedules and prepares medical packages for evaluations.
• Sends files to attorneys/advocates.
• Prepares medical/bill indices.
• Compiles quarterly, monthly, and yearly departmental reports.

Requirements

• A combination of related post-secondary education, training, or experience demonstrating knowledge and understanding of Workers' Compensation claims management functions and processes.
• Preference will be given to applicants with:
• Experience in workers' compensation claims management and proficiency in Microsoft Office, including Excel, Word, PowerPoint, Teams, and Outlook.
• APPLICATION INSTRUCTIONS:
• Please submit a cover letter along with a current resume and three (3) professional references .
• CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov
• The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.
• Benefits of working for the State of Maine:
• No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
• Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State .
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State of Maine contributes 18.91 % of pay to the Maine Public Employees Retirement System ( MainePERS ), on behalf of the employee .
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .
• Living Resources Program - Navigate

Benefits

Additional Information

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. . Office of Employee Health, Wellness & Worker's Compensation -Anticipated Vacancy- Opening Date: June 17, 2026 Closing Date: July 02, 2026 Grade / Admin Unit: 23 / Confidential Job Class Code: CA23 Salary: $54,017.60 - $76,232.00/Annually Position Number: 004300057 Location: Augusta Telework: Available Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at maine? Share your experience