Learning & Development Business Partner

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Closing Date: 07/07/2026 Group: Corporate Group Management Level: Senior Associate Job Type: Permanent Job Description: Please note that this role will close at 00:01 on Tuesday 7 July, and therefore we advise getting your application in by no later than midnight on Monday 6 July. About Ofcom As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone. About the team you'll be part of We're looking for a Learning and Development Business Partner to be part of our exciting People, Culture and Workplace Team. Reporting to the Head of Learning & Development, your role will be to enhance the learning offering and skills development across Ofcom by ensuring that colleagues possess the required skills needed for now and into the future. You will work alongside other L&D business partners as well as our wider Talent function within PC&W. The purpose and scope of the role Your work will focus on ensuring Ofcom has the right skills across its people to deliver the plan of works today and into the future, you'll take focus on needs analysis data, work with operational stakeholders and key subject matter experts to drive development products for Ofcom colleagues. You will work across all areas of the training and development cycle, ensuring return on any investments as well as successful impact of personal and professional development products. Your Key Responsibilities At its core this role is about partnering with the business to understand the skills required to deliver the plan of works and, aligning the development offerings to meet these for today and the future. There is further requirement to own strategic core component/s of the development offering portfolio. (e.g. onboarding, compliance, profession development, insight and evaluation, enterprise learning) The skills, knowledge and experience you'll need for success Essential skills and knowledge: You will have a background in a digital first organisation - you will bring that insight and knowledge to advise and shape the learning and development offering at Ofcom. Building Solutions : You'll have worked through strategic organisational transformation within data, digital and AI, as well as being able to Interpret and communicate key data and metrics that informs and supports decision making. Forming Relationships : You'll have excellent stakeholder management skills with the ability to challenge and influence appropriately as required; a skilled influencer who can demonstrate high levels of L&D credibility coupled with the ability to build relationships at all levels quickly. You have a value set that matches Ofcom's. Executing plans : You'll have excellent project management skills, including the ability to manage a varied and demanding workload and to prioritise effectively in an agile manner. Empowering Development : You'll have an advanced knowledge and be able to demonstrate implementation of multiple learning theories, design, and knowledge of leadership theories and leadership development approaches. Be comfortable using AI tools as an enabler to your work and efficiencies, using Copilot in the flow of work. Embracing change : Recognising change is constant and being comfortable working in flux, as well as across multiple specific project management methodologies, able to draw on these skills to build and deploy work as well as act as a coach for project teams. You'll have practical knowledge of Learning Management Systems, (Workday is preferable) and understanding of the latest tools and developments in the digital learning. Articulating Ideas : You'll have experience of managing improvement initiatives across a blended learning offering. Channelling influence : You'll have the ability to Influence and engage with senior leaders. You are able to work closely with group leaders to review learning and development interventions for technical skills and personal effectiveness, as well as delivering on L&D KPI's to report on budget, delivery and progress on colleague skill development. Forming relationships : You'll have excellent networking and relationship building skills, including the ability to seek out new and value adding external perspectives to bolster the learning and development provision at Ofcom. Harmonising work : You'll have the ability to engage, listen, learn and work with colleagues across Ofcom, and to work at pace to deliver on responsibilities of the People Strategy. Pursing Growth : You'll see the value in and actively demonstrate learning from others, bringing in extern

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