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Policy Analyst/ Product Manager, HR Innovations, Public Service Division

External
Public Service Division logoPublic Service Division · Singapore, Singapore
ContractHybrid1mo ago
Design ThinkingPrototyping
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About the role

You'll join a dynamic, cross-functional team with expertise from across various ministries, Open Government Products, VM Ware Tanzu, Carousell, Shopee and Kaidee. We want you to make impact from Day 1 with your policy and ops sensibilities, ability to navigate government and all-around can-do spirit. You will: Pair with our Product Manager to understand product thinking, rapid prototyping, and tech-enabled solution delivery. Work directly with users (recruiters, hiring managers, and HR business partners) to test prototypes and gather feedback Shape the broader strategic direction for HR innovations, starting with recruitment, movements and performance management Help a core tech team systematically and tactically unblock policy and process blockers Navigate a complex government stakeholder landscape to get buy-in from senior management, and drive adoption of innovative HR approaches on the ground Do whatever it takes, including getting hands dirty on non-glorious ops, paper writing and decking, to ensure the operating rhythm and management reporting Take on stretch assignments that leverage the team's integrated approach to solve previously intractable HR challenges Minimum 4 years in Singapore Government, policy experience a big plus Strong interest in tech and innovation, especially in product management Helicopter ability. You see the big picture and can get into the operational details Strong stakeholdering ability to work effectively across diverse stakeholder groups, from policy, ops, tech, to different seniorities Strong communicator who can code-switch between government policy, business needs and technical requirements Problem solver with a bias for action. No such thing as "not my job". You roll up your sleeves to get things done, and new things energise you Collaborative and growth mindset. You're excited to work closely with a Product Manager, learning through pairing and hands-on delivery. You're open to feedback, willing to try new approaches, and committed to continuous improvement Key Competencies Required [Thinking Clearly and Making Sound Judgements]: Strong analytical, critical and strategic thinking abilities. Able to work with ambiguity and loosely defined problem spaces, and investigate to sense-make, propose and implement sound and timely solutions. You would be required to analyse issues and trends, propose actions or solutions and manage end-to-end activities for policy intervention. [Working Effectively with Stakeholders]: Work closely with other internal and external stakeholders, to understand their context and collaborate effectively on implementing pilot initiatives. Influence and mobilise all parties to see beyond individual goals towards a collective purpose, and co-create solutions for the common good of improving workplace experience for public officers. [Creative Thinking and Problem Solving]: Contextualise and apply design thinking methodologies and processes to uncover insights and solve specific challenges around enhancing Public Service employee experience. You would be required to demonstrate creativity in generating solutions to complex issues.


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