Resident Service Coordinator

Responsibilities

• Participates in resident admission process including tours, admission, transfers, discharge, and occupancy tracking.
• Acts as liaison with families and advocate for residents to ensure they are allowed and encouraged to exercise their rights
• Participates in the interdisciplinary team process of resident assessment, care planning and evaluation to ensure services are planned according to individual resident and family needs.
• Provides therapeutic services through individual and group counseling for residents and families, documents on resident's record and evaluates effectiveness of these programs.
• Coordinates services of Psychogeriatric Consultant in support of staff caring for residents.
• Adheres to established department plans, policies, procedures and quality assurance program to meet all regulatory and Extendicare standards.
• Provides in-service programs for home staff, residents, and families. Encourages and supports professional growth and development of staff.
• Liaises with educational institutions and provides supervision to social service work students during field practicum. Promotes other quality initiatives and programs designed to enhance resident care.
• Maintains all required records, reports, statistics and documentation for both residents and department in accordance with policies, procedures and legislative requirements.
• Participates on committees related to resident care and operation of the home as required.
• Liaises and consults with community partners, company resources and professionals in relation to resident care needs and department activities.
• Acknowledges and requests referral to a Social Worker for areas beyond scope of practice
• Acts as Resident Council Assistant.
• Assists with recruitment, screening, orienting, and recognizing volunteers
• Other duties as assigned by the Administrator
• What you bring
• Diploma in Social Service Work from an accredited college, Mandatory.
• Registration with Canadian Association of Social Workers and/or Ontario College of Social Workers is mandatory.
• Previous experience in a long-term care setting preferred.
• Excellent communicator well organized team player with solid clinical skills in assessments and care planning, supportive therapy, crisis intervention and grief counseling, preferred.
• Expertise in working with geriatric populations with specialization in Alzheimer's disease and other dementias, depression, responsive behaviors and other psychogeriatric issues, preferred.
• Knowledge of applicable Ministry of Health and Long Term Care legislation and standards, preferred.
• Knowledge of occupational health and safety practices, principles and legislation, preferred.
• Computer literate with understanding of RAI-MDS and PointClickCare software system, preferred.
• What you'll get
• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.
• Time Type:
• Full time
• We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
• Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

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