Motor Recoveries Associate

Responsibilities

• The work handled by the successful applicant will include the following
• Reviewing, assessing and allocating new instructions
• Running their own case load of litigated motor recovery files
• Adhering to court deadlines and managing files in accordance with court timetables
• Liaising with clients/other insurers/third parties
• Liaising with policyholders and witnesses
• Negotiating settlements
• Drafting pleadings/court documents
• Supervising other file handlers with their case loads
• Any other tasks as they arise to efficiently run their caseload
• Working Hours
• 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This role is hybrid. The primary office location for this role is Glasgow
• Skills, Knowledge & Expertise
• Experience of handling pre and post-litigation recovery files for insurer clients
• Experience of pursuing motor damage claims
• Experience of drafting court documents and understanding of processes
• Good telephone and communication skills with people at all levels inside and outside the business
• Organised with the ability to prioritise tasks
• Experience in developing claim management processes
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• An ability to analyse evidence
• Team player
• Self-confident
• Good Literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs Shared Behaviour framework
• Job Benefits
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service - after 1 years' service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets
• *after successfully completing probation

Additional Information

The role involves subrogated motor recovery work for a wide range of motor Insurance clients. The successful applicant will be working on motor vehicle damage claims (no injury) and motor indemnity recovery claims. They will be responsible for their own case load of files and for reviewing and allocating new instructions and the supervision of other team members.

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