Consultant-Technology & Implementation
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Job Description Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution - An ambassador for the Wipro tenets and values - Work stream leader or equivalent and coordinates small teams - Receives great feedback from the client - Client focused and tenacious in approach to solving client issues and achieving client objectives - Organises work competently and ensures timeliness and quality of deliverables - Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision - Develops strong working relationships with team and client staff Business development - Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process - Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation - Understands Wipro's core service and consulting offering - Builds relationships with client peers and provides required intelligence/insights to solve clients business problems - Identifies sales leads and extension opportunities - Anchors market research activities in chosen area of work Thought Leadership - Develops insight into chosen industry and technology trends - Contributes to team thought leadership - Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro - Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) - Demonstrates contribution to internal initiatives - Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG - Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform - Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities - Proactively participates in initiatives and suggests ideas for practice development - Makes use of common methods and tools which are proven to work - Develops process assets and other reusable artefacts based on learnings from projects - Proactively participates in and suggests ideas for practice development initiatives - Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues- Support business performance for direct consulting against relevant quarterly/annual targets - Improve quality of consulting by flawless delivery of transformation engagements- % of Personal Utilisation Achievement (against target) - No. of RFI/RFPs responses supported - No. of transformation engagements delivered - No. of referenceable clients, testimonials - Average CSAT, PCSAT across projectsGenerate Impact - Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships- Number and value of downstream opportunities identified for GCG and larger WiproGrow market positioning - Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth- Eminence and thought leadership demonstrated through content, citations and testimonials - Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods - Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts- Support GCG Account Lead/Account team to grow consulting service portfolio- Number & $ value of consulting deals in the account supported Grow the consulting talent- Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies- Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community- Individual contribution to People Development and Collaboration Effectiveness- Distinct participation in and demonstration of: - Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives - Knowledge Management - Number of Assets owned and contributed to Consulting Central If you encounter any suspicious m
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