SFCC L2 Support Analyst

About the role

At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration As a [JOB TITLE] , you are passionate about experience innovation and eager to push the boundaries of what's possible. You bring [X YEARS] of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus)

Responsibilities

• LIST KEY RESPONSIBILITIES SPECIFIC TO THE ROLE
• Avoid terms such as "rockstar", "superstar" or anything which may deter people who do not resonate with this type of language.
• Must have qualifications
• To be considered for this role, you must meet the following essential qualifications:
• Must-have skills or experience to do the responsibilities that are objective
• The candidate should be able to answer YES or NO to each of these qualifications easily
• This should just be what's absolutely necessary to perform the role responsibilities
• Example includes: Upper-intermediate English level
• Nice to have qualifications
• Nice-to-haves but not disqualifiers
• This can be the "dream list" of qualifications
• Can be more subjective than the minimum qualifications
• Example includes: Strong communication and presentation skills
• Example includes: Accountability, collaboration, and time-management skills
• Example includes: Strong desire to learn more about business every day
• If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
• Commitment to reaching all kinds of people
• The benefits
• This is a [EMPLOYMENT TYPE] position based in [COUNTRY / Location] . [IF SALARY RANGE IS REQUIRED ] The offered salary range is [RANGE] annually, depending on experience and location.
• Beyond a competitive compensation package, we offer:
• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts
• Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
• Your application process
• ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com .
• We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
• About Valtech
• Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
• At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

Benefits

Additional Information

Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

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